Comments & Complaints

Complaint Regulations and Forms

The District encourages the early, informal resolution of complaints at the site level whenever possible. Parents or guardians of student in the Ontario-Montclair School District are urged therefore, to discuss their concerns directly with the school site administration before contacting the District.

In accordance with the California Code of Regulations, the Ontario-Montclair School District has established procedures for handling different types of complaints. The types of complaints are listed below, along with links to the corresponding complaint form.

Uniform Complaint Procedures

This complaint procedure governs complaints of discrimination on the basis of age, sex, sexual orientation, gender, ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability in any program or activity that receives or benefits from state financial assistance. These programs include (1) consolidated categorical aid programs, (2) child nutrition programs, (3) special education programs, and (4) federal school safety planning requirements. The Uniform Complaint Form is available in the Child Welfare, Attendance & Records Office and can be requested electronically at 909-418-6477.

The Governing Board has designated the following Compliance Office to receive and investigate complaints and ensure District compliance with the law:

Hugo Lopez
Child Welfare, Attendance & Records
compliance@omsd.net